FAQs

Question

Are you open on weekends?

Our team members are available to assist you on Saturday from 10am to 5pm.

What are your front office hours during the week?

We are available Monday to Friday from 9am to 6pm.

What are the closest public schools to Jamestown at St. Matthews Apartment Community?

Public schools with the shortest commute from our community are:

St. Matthews Elementary School
Waggener High School

What are the closest private schools to the Jamestown at St. Matthews Apartment Community?

Private schools with a short commute from our community are:

Friends School
Our Lady of Lourdes School
Louisville Jewish Day School
Trinity High School Marshall Center

What rules and fees are applied to pets?

We allow a maximum of 2 pets in each apartment home. There is a one-time fee of $300.00 for one pet and $150.00 for the second pet. Monthly pet rent is $30 per month for each pet. We have no weight restriction, however breed restrictions apply. The following breeds are restricted: Rottweiler, Pit Bulls, Mastiffs, Chow-Chows, Dobermans, Akitas, Presa Canarios, German Shepherds, Wolf hybrid. Any variation of these breeds are also not permitted.

What is the shortest lease term offered?

Three months is the shortest time-period residents may commit to an apartment lease/rental term.

What is the longest lease term offered?

Thirteen months is the longest time-period residents may commit to an apartment lease/rental term.

Is renters insurance required before signing a lease?

Residents are responsible for having proof of rental insurance before signing a lease.

Does every apartment have an in-unit washer/dryer?

Select apartments in the Jamestown at St. Matthews community are furnished with full-size washer/dryers.

Contact Us to check the availability of these select apartment homes today!